Welcome to Swyshh. Your privacy matters to us. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and what rights you have with respect to your information when you use our website and services.
1. Who We Are
Swyshh (Legal Name: Brew Bharat) (“we”, “us”, “our”) is a functional soda brand based in Silvassa, India. Our goal is to bring you bold flavour, gut-friendly fizz and mindful refreshment while protecting your privacy.
2. What Information We Collect
We collect certain information in order to provide you with products, services, and to improve our website. The information may include:
- Information you provide directly: name, email address, billing & shipping address, phone number, order history, payment information (not stored by us beyond what WooCommerce requires), contact preferences.
- Account data: if you create an account on our site, we collect username, password, and associated contact information.
- Automatically collected data: IP address, browser type and version, device information, pages you view, how long you stay, referring URLs, search queries, cookies and other tracking technologies.
- Communications: if you contact us (customer support, feedback, etc.), we collect information you send.
3. How We Use Your Information
We use your information for the following purposes:
| Purpose | Details |
| Order fulfilment & delivery | To process your orders, deliver products, communicate order status, handle returns or refunds. |
| Payment processing & security | To securely process payments via our payment gateway partners. |
| Account management | To create/manage your account, authenticate access, reset passwords, etc. |
| Customer support | To respond to your inquiries and provide assistance. |
| Marketing & promotions | To send you promotional emails, newsletters, offers if you opt in. You can opt out anytime. |
| Personalization & user experience | To improve and personalize site content, show relevant products/offers, measure how you interact with the site. |
| Analytics & site performance | To monitor and analyze trends, traffic, improve functionality, fix bugs. |
| Legal compliance | To comply with laws and regulations (tax, payment compliance), protect our rights, enforce terms. |
4. Cookies & Tracking Technologies
- We use cookies and similar technologies (e.g. web beacons, pixels) to provide website functionality, remember your choices, enable you to stay logged in, track usage, and support marketing & analytics.
- WooCommerce / WordPress default cookies (session / authentication / cart cookies) will be used.
- We may use third-party analytics or advertising services (e.g. Google Analytics, Facebook Pixel). These may also drop cookies.
- You can set your browser to block or delete cookies. Note: blocking some cookies may affect site functionality (cart, login etc.).
5. Sharing and Disclosure
We may share your personal information with:
- Service providers / vendors who help us run the site (payment processors, logistics/shipping partners, hosting, email service providers, analytics).
- Legal / regulatory authorities when required by law or to protect rights (e.g. fraud investigations, legal claims).
- Business transfers: in event of acquisition, merger, or sale of assets, information may be transferred under confidentiality.
- With your consent: if you explicitly permit us, for example for marketing purposes.
6. Data Retention
- We retain customer data (order history, billing/shipping addresses) as long as needed to fulfil business obligations, legal requirements, and for record-keeping.
- If you have an account and ask for deletion, we will delete or anonymize your personal data, except where law requires us to keep it (e.g. tax records).
- Automatically collected data may be stored for analytics / performance monitoring for a defined period (e.g. 12-24 months) or as needed.
7. Security
- We use commercially reasonable security measures (encryption, secure servers, access controls) to protect your data.
- However, no system is absolutely secure. We cannot guarantee complete security for information transmitted over the internet.
8. Your Rights
Depending on your jurisdiction, you may have certain rights over your personal information, which may include:
- Accessing the personal data we hold about you.
- Correcting inaccurate or incomplete data.
- Deleting or requesting to erase your data (subject to legal obligations).
- Withdrawing consent for marketing communications.
- Opting out of cookies / tracking (where applicable).
- Objecting to or restricting certain processing of your data.
If you want to exercise any of these rights, contact us at support@swyshh.in
9. Children’s Privacy
- Our site is not intended for children under the age of 18.
- We do not knowingly collect personal information from children under 18. If we learn we have inadvertently collected data from a child under 18, we will take steps to delete that data.
10. International Data Transfers
If you are accessing our site from outside India, your data may be transferred to, stored, or processed in India or other countries where our service providers operate. We will take steps to ensure proper safeguards in such transfers (e.g. contractual protections).
11. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above. We recommend checking this page occasionally. If there are material changes, we may notify you via email (if you have an account) or display a notice on our site.
12. Contact Us
If you have any questions, complaints, or requests regarding your privacy or this policy, you can reach us at:
- Email: support@swyshh.in
- Address: Brew Bharat, Silvassa, India